Support Offerings

ICT is about much more than the equipment and infrastructure. Stone offers public sector customers a complete set of standard and managed support services that include dedicated account management and an experienced project management team. Technical support can include remote support as well as on-site attention from Stone Computer's own engineers, achieving 97 per cent next-day fix rates. Stone can train both users and, through FITS training, on-site ICT technicians and co-ordinators.

Richard Stockdale

As one of the most stable manufacturing companies in the UK, and one that provides industry-leading solutions to its' Public Sector customers, it's essential that that we also provide exemplary levels of service.

With unrivalled industry service statistics such as 92% first-time onsite fix and 96% response to site during the next business day you'll appreciate the thorough approach we take to customer satisfaction. If for any reason we fall short of these high standards, please don’t hesitate to email me.